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SHIPPING | DELIVERY | SELF-COLLECTION FAQS

Where do you ship to?

Can I self collect?

How long does it take to deliver?

STROLLER FAQS

Which stroller is the best fit for me?

Will my pet(s) fit?

Can I see the stroller in-person?

ICE POUCH FAQS

Can I wash the Ice pouch?

It is best to handwash the external cloth of the ice pouch. If you wish to machine wash, store in a laundry bag and wash on delicate cycle, then air dry.

Will my ice pouch color fade?

As it's made of fabric, through prolonged exposure to sunlight and wear / tear, the ice pouch colors may fade over time. Store away from light when not in use to prevent color fading. Avoid harsh chemicals to wash the ice pouch.

Can I purchase extra ice packs to freeze?

Yes, you may purchase ala carte ice packs here

  • RETURNS & EXCHANGE

    All sales are final, there will be no refunds or exchanges allowed.

  • WARRANTY FOR STROLLER

    Borky Dorks provide 1 year warranty for manufacturing defects for Pet Strollers. This warranty does not cover fabric leather, mesh damages and zipper parts.